Privacy Policy

Welcome to Divyanshi Industries ("we," "our," or "us"). Operating premier heavy manufacturing facilities at Hajipur, Bihar, we specialize in the design, engineering, and manufacturing of commercial food processing machinery, including Atta Chakkis, Cold-Press Mustard Oil Expellers, Spice Pulverizers, and automated packaging systems.

This Privacy Policy outlines our uncompromising commitment to protecting the personal, financial, and business information entrusted to us by customers, prospective entrepreneurs, website visitors, and government subsidy applicants. We process data in strict conformity with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act.

We only collect information necessary to fulfill commercial inquiries, process equipment orders, conduct machinery testing trials, and draft bankable Detailed Project Reports (DPRs):

• Identity & Contact Information: Your full name, mobile/WhatsApp telephone number, email address, and residential/factory postal address.
• Machinery & Project Specifications: Proposed machine models (e.g. 9-Bolt Oil Expeller, 24-inch Atta Chakki), motor horsepower preferences, desired processing capacity (kg/hr), and unit installation location (Rural vs. Urban).
• PMEGP Subsidy Information: Beneficiary social category (General, OBC, SC, ST, Women Entrepreneur), preferred lending bank (SBI, PNB, Gramin Banks), and project budget size.
• Automated Digital Logs: IP address, device operating system, browser parameters, and site visitation telemetry to protect against cyber threats.

Divyanshi Industries strictly adheres to the principle of purpose limitation. We use your data exclusively for:

We never sell, rent, monetize, or trade your personal data to external advertisers or telemarketing brokers.

When you submit an application on our PMEGP Subsidy Desk, the sensitive project details provided (including financial limits, category certificates, and bank branch preferences) are handled under strict confidentiality protocols.

These records are utilized solely by our in-house project documentation officers to formulate bank-compliant DPRs, electricity sanction specifications, and official manufacturer price certificates required by nationalized banks and the Khadi and Village Industries Commission (KVIC).

Our website uses standard session and functional cookies to ensure responsive performance across devices, remember your form navigation state, and record anonymous aggregated traffic patterns (e.g., page load speeds, popular machine categories).

You have the right to disable or clear cookies through your browser settings. Doing so will not restrict your access to core machinery catalogs or contact telephone channels.

We employ comprehensive administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, or accidental destruction of your information:

• All web data transmissions are secured using 256-bit Secure Sockets Layer (SSL/TLS) encryption.
• Our administrative database servers reside in firewalled, password-restricted environments accessible only by authorized personnel.
• Periodic security audits and sanitization filters to prevent SQL injection, cross-site scripting (XSS), and data leakage.

We do not share your personal information with external entities except in the following limited circumstances:

• Authorized Logistics Partners: Handing over shipping consignee name, delivery destination, and contact telephone number to commercial freight carriers for machine transit.
• Financial Institutions: Submitting verified manufacturer quotes directly to your designated bank branch when requested by you for loan sanction.
• Statutory & Law Enforcement Compliance: When legally mandated by judicial orders, GST tax authorities, or government investigative bodies under Indian jurisdiction.

Customer order histories, machine serial numbers, and tax invoice records are retained for a minimum period of 8 years to fulfill statutory commercial requirements under Indian GST and Income Tax laws, as well as to facilitate ongoing lifetime spare parts support. General inquiries that do not materialize into orders are routinely purged after 24 months.

Under applicable Indian data protection frameworks, you maintain the following rights regarding your information:

• Right to Access: Request a summary of the personal information stored in our inquiry records.
• Right to Correction: Request prompt updating or correction of inaccurate contact or delivery records.
• Right to Withdraw Consent: Opt out of receiving non-transactional WhatsApp machinery catalog updates at any time by replying "STOP" or messaging our helpline.